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Timeny
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re: Code of Conduct for CoD

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Covent of Destruction Code of Conduct

Last Revision: 11/18/2008

Table of Contents

Preface

I. In Game Conduct
A. Communication
1. Language
2. Respectfulness
3. Guildchat
4. Public Channels
5. Within Raids
6. Dispensing Advice and Criticism
7. Performance Comparisons
8. Harassment
9. Inappropriate Humor
10. Inappropriate Topics of Discussion
11. Make Use of Your Officers

B. Personal Actions
1. Use of Guild Resources
2. In Groups
3. In Guild Run Raids
4. Representation of the Guild

II. Out of Game Conduct
A. Forums
1. Participation
2. Conduct

B. Ventrilo
1. Acceptable Use
2. Abuse of Ventrilo
3. Oversight of Ventrilo

III. Conflicts and Resolution
A. Handling Conflicts
1. Conflict is Inevitable
2. Keep Your Cool
3. Be Discrete and Mature

B. Resolving Conflicts
1. We are Here to Help
2. Don't Burn Bridges


Last edited by Timeny on 11/19/08 20:13; edited 1 time in total
Timeny
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re: Code of Conduct for CoD

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Covent of Destruction Code of Conduct

Preface

The following is a statement of what Covent of Destruction expects of it's members in terms of personal conduct. Like any good organization, our guild has an established set of shared ideals and goals. In order to continue moving forward in a positive direction, we believe that it is necessary to have a clearly defined code of conduct document that members can reference and strive to abide by.

In keeping with the ideals explicitly stated and implied herein, guild members will enrich the guild and over time, meld more tightly towards CoD's valued core. Conversely, those that fail to live up to our expectations of behavior will be pushed to the periphery; repeat or egregious offenders will be removed.
Timeny
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I. In Game Conduct

A. Communication

1. Language - We are a guild comprised of mostly mature adults, and therefore, do not put many restrictions on the content of conversations. However, there are boundaries. Keep in mind that we are also a guild comprised of diverse ethnicities and backgrounds, and common sense/decency should act as your guide. If an officer corrects you or asks you not to use certain terms, please don't take it personally, and simply try to comply with the request.

a.) Racial slurs or stereotypes are not tolerated through any means of communication (chat channels, whispers, vent conversations, etc)

b.) Particularly inflammatory and sensitive words such as "rape" are not tolerated.

c.) Excessive swearing in public arenas (guildchat, vent, tradechat) is discouraged.

2. Respectfulness - No conversation, regardless of the circumstances, should take place between guildies where respect is not shown. We are all adults, we expect guild members to know how to appropriately settle differences in a civil and discrete manner.

a.) Outright disrespectful words or conversations are strongly discouraged and frowned upon.

b.) Veiled comments, sarcastic remarks, condescending tones and innuendo are almost worse than outright disrespectful words, and such behavior will be viewed as equal to overt disrespect.

c.) All guildies, regardless of rank or seniority deserve to be treated with respect.

d.) Try to be extra careful in your choice of words in tense moments. Disagreements WILL happen, people WILL get aggravated at times. Please refrain from shooting your mouth off in these situations. Take a moment, think things over, then post something constructive on the forums later.

3. Guildchat - The guildchat channel should be reserved for guild related matters that are constructive, require guildwide attention, and are at least semi-on topic. We understand and promote the use of guildchat for some light hearted fun, but please, bear in mind that EVERYONE will be reading it.

a.) Guildchat should NEVER be used to bicker/fight. It is not the place to solve personal disputes. Airing such things in guildchat usually just inflames situations.

b.) Guildchat should NEVER be used to disagree with or critique someone in authority. For instance, officers or raid leaders. We encourage constructive conversation in the forums, or through more private modes of in game communication, NOT in guildchat.

c.) Guildchat should not be spammed. Do not repeatedly post things in guildchat, it's the one chat channel most guildies are actually trying to keep up on and absorb. Needless spamming is EXTREMELY aggravating.

4. Public Channels - Even though the message you write in public channels such as trade may not be meant specifically for your guildies, you are still bound by our guild code of conduct.

a.) Keep in mind that a good reputation for our guild is of paramount importance, and anytime you have a <Covent of Destruction> tag above your head, you had better conduct yourself in a manner that makes the guild proud.

b.) Please refrain from joining ridiculous, mindless, pointless conversations or flaming sessions in public channels. It reflects badly upon the guild.

c.) No single person within the guild is more important than the guild's reputation. If you tarnish our reputation by communicating inappropriately in public channels, we will not hesitate to kick you in order to ensure that future recruitment and community respect is not damaged.

5. Within Raids - Raids require a more stringent set of rules regarding communication, please try to be accepting of that. In general, the raid leader has the floor 100% of the time.

a.) The raid leader needs to have open communication channels (vent especially) so please, follow his/her lead and do not interrupt.

b.) Do NOT attempt to give the raid instructions unless the raid leader has asked you to or he/she has designated you to such a role.

c.) Do NOT waste the raid's time offering up unsolicited advice in terms of strategy. The raid leader will ASK for input if it's needed.

d.) Do NOT fill vent, guildchat, or raidchat up with idle chatter, ESPECIALLY when raiding in progression content or particularly difficult raids.

e.) Do NOT question the raid leader's decisions (strategies, loot decisions etc) in a public manner (over vent or in gchat, raidchat) during a raid. You can send constructive, respectful tells, but don't expect a response every time.

f.) Try to always be ready for and responsive to requests for input from the raid leader or officers/class leaders.

g.) Please do NOT ask for a battle rez in a raid, the raid leader will make that choice.

h.) Your communication with the master looter should be confined to "need" or "greed". Do not make emotional appeals to get loot (even jokingly). Do NOT ask him/her what your dkp is, they've got enough going on, look it up yourself.

i.) When looting is in process, we need silence in vent and in raid chat.

6. Dispensing Advice and Criticism - As a guild, one of our main goals is to progress, and in order to see that happen, we do need our members to perform at optimal levels, so we encourage discussion. However, there is a proper time, place and manner in which to provide advice or criticize.

a.) Do NOT publicly criticize anyone. Statements that someone is doing something "wrong" in guildchat, raidchat, vent, etc are highly discouraged.

b.) Do NOT use statements such as "You don't know your class" or "You are specced wrong" or "L2play noob"... EVER

c.) If you feel that you have some valuable information to share with someone regarding how they could improve something and you MUST do it personally, please, do it discretely in tells or private conversations.

d.) Do NOT ever use a condescending or insulting tone when dispensing advice.

e.) USE THE FORUMS! Advice is best given via the class forums. That way, you can be thorough, provide justification for your ideas, and others can challenge/question the thought process constructively or simply provide another perspective. Also, it may be best not to direct forum advice at a particular person, but rather, type something up, and ask the intended individual if he/she has any thoughts on your post.

f.) Using public forms of communication as a bully platform or to inflate your own personal ego by dispensing "advice" is VERY STRONGLY FROWNED UPON. Just don't do it.

7. Performance Comparisons - This falls along the same lines, do not use performance meters to antagonize other guildies or inflate your ego. While useful information can occasionally be gleaned from meters, the guild leadership and seasoned raiders know that a huge portion of what a raider does does NOT show up on any meter.

a.) Please refrain from posting meters during a raid unless the raid leader calls for it.

8. Harassment - All guild members deserve the right to play this game without someone constantly pestering or bothering them. Harassment should be reported to an officer (preferably ministry) where he/she will help you to resolve the issue in a discrete and hopefully drama-free way.

a.) Please refrain from excessively communicating with someone that has indicated that they are not interested in communication with you.

b.) Do not excessively tease other guildies.

c.) Try not to make others feel uncomfortable in the way you communicate with them.

d.) Please respect personal boundaries and do not ask exceedingly personal questions of other members unless they indicate that they'd like to have such a conversation.

9. Inappropriate Humor - Do not use humor that comes at the expense of someone else's dignity. Racial/Ethnic/Religious jokes are not tolerated.

a.) Please refrain from telling racial/ethnic type jokes or using that type of humor.

b.) Do not assume it is "ok" do so because you "know the person well".

c.) Remember, others will take their cues on what is acceptable from what you say, so when you think you're "safe" in telling a racial joke because you know a particular individual well, you're essentially telling others they have the green light to do it as well.

d.) Use lighthearted, non-offensive humor. It is appreciated more, and shows more wit/intelligence than your run-of-the-mill "Polock" joke.

10. Inappropriate Topics of Discussion - Certain topics of discussion just don't have a place in a game. This is especially true in a guild setting, where we all benefit from having common goals without creating conflict over divisive topics.

a.) Please don't publicly discuss politics or religion. If you must, please do so in private communication channels.

b.) Please don't discuss how much fun you're having playing another game via guild channels. You can chat however you want in a one on one situation, but we really don't like feeling like our guild members are being "recruited" en mass to another game.

11. Make Use of Your Officers - CoD officers are given their rank for more than a symbol of status. They are appointed based upon their understanding of the game, their ability to work with others, and their ability to be fair, among other things. They are a valuable resource, and members should make use of them.

a.) Your class officer should be considered one of your prime contacts within CoD.

b.) Heed and acknowledge their advice even if you don't agree with it. You are not forced to play this game according to someone else's opinion, but officers do have input on raid compositions, and they will be most likely to select individuals who are willing to occasionally follow advice.

c.) Bring your concerns to the officers! The officers are there to serve. They can and do put a lot of effort into making the game more enjoyable to all CoD members, but they can't act on the unknown.

B. Personal Actions

1. Use of Guild Resources - Guild members are expected to honestly and thoughtfully make use of all guild resources, both in game and out. Abuse of guild resources will either result in a gkick or a severely restricted role within the guild

a.) Guild bank items are available upon request, but a request must be made in our forums in the designated sticky.

b.) Do NOT request items and then turn around and sell them on an alt. Don't be dishonest.

c.) Follow the established guild loot rules at all times.

d.) Do NOT try to circumvent guild dkp rules by offering to "buy drops" or guilting other members into passing on loot. This will not be tolerated.

e.) Guild bank requests are only granted to members who are above "initiate" rank. Generally speaking, one is promoted after 21 days of being in the guild, provided that they've lived up to our standards.

2. Behavior in Groups - Even though 5 man groups are much less formal, we expect that guild members conduct themselves in a fair manner, consistent with CoD standards.

a.) Regardless of the instance or whether or not you're grouping with guild members, perform to your best, and do NOT be dishonest.

b.) Be respectful at all times, even to under performing, non-guildies. We don't want to hear from another guild that one of our members was a "jerk".

3. In Guild Run Raids - Personal conduct is most highly scrutinized during guild run raids. This is where you need to be on your best behavior so to speak. There are dire consequences to disrupting a guild raid through improper behavior.

a.) Listen to the raid leader at all times.

b.) Do not attempt to theory craft during a raid. Allow the raid leader to explain strategies without interruption or disagreement.

c.) Do not excessively go afk. If you have to be afk, inform the raid leader ahead of time.

d.) Do NOT fill vent with idle chatter and do not talk out of turn. The raid leader will ask for advice or input if he/she feels it is necessary.

e.) Do NOT throw a fit under any circumstances. Leaving a raid in a tantrum is disrespectful to the guild in general. If you have an issue, talk to an officer AFTER the raid.

f.) Follow all established guild rules for loot distribution and DO NOT try to circumvent those rules by any means.

g.) Come to raids prepared, with reagents and consumables coming out of your ears.

h.) Attend raids for the challenge, the camaraderie, and the fun, NOT FOR THE LOOT. Don't short change the guild by not attending a raid because the loot doesn't interest you or the challenge is too high.

i.) Respect the fact that your actions effect 24 of your friends in raids. Their time and satisfaction in the game is every bit as important as yours.

4. Representation of the Guild - Remember that any time you have the <Covent of Destruction> tag over your head that you are acting as an ambassador of our guild. CoD has a long established tradition of being a respected, stand-up guild. We realize that a good guild reputation is absolutely essential to recruiting and maintaining quality people and therefore, have absolutely no tolerance for guild members who embarrass or disparage the CoD name through their personal actions.

a.) Treat all players in the game with respect. Even those that are not deserving of it.

b.) Do not be dishonest with anyone outside of the guild. Do not "ninjaloot" or "instance ID steal" or anything of the sort. Doing so is grounds for immediate dismissal.

c.) Do not engage in inflammatory conversations.

d.) Do not publicly criticize or belittle other players regardless of the circumstances.

e.) If, at any moment, the guild's leaders are not proud to have you on board, your membership may be revoked.
Timeny
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II. Out of Game Conduct

A. Forums

1. Participation - In CoD, we expect participation in our forums from day one. Reading the forums is a must, as is signing up for raids if you wish to join them. Sharing your constructive thoughts is a *HIGHLY VALUED* contribution.

a.) The best way to communicate with the guild as a whole is through the use of our forums.

b.) If you expect to be a significant member of this guild, then you MUST read the forums at a minimum.

c.) Raid and boss strategies will normally be posted well ahead of difficult raid encounters. If you show up to a raid without having read what's been offered up in the forums, then you are NOT prepared, and this is extremely aggravating to raid leaders and the other prepared raiders.

2. Conduct - All of the rules stated above about being respectful and civil apply to the forums as well. Remember, what's written in the forums is NOT forgotten easily. Examine what you write carefully before you hit that "Submit" button.

B. Ventrilo

1. Acceptable Use - Ventrilo is first and foremost, a guild resource. As such, it should only be used for guild sanctioned events and purposes.

a.) Do not hand out our guild's ventrilo information carelessly.

b.) Ventrilo should only be used for groups and activities that are at least comprised of 50% guild members.

c.) If ventrilo is used for activities that include players from outside of the guild, at least one guild officer should be involved in that activity.

d.) Our vent server is intended to facilitate communication for guild related activities in World of Warcraft.

2. Abuse of Ventrilo - Generally speaking abuse of ventrilo is anything that does not fit into the acceptable uses stated above, but examples of abuse will be listed below for clarification.

a.) Using our vent server for activities that are mostly non-guild in terms of participation is considered abuse.

b.) Intentionally being annoying, disruptive, rude, etc is considered abuse.

c.) Using an exceptional amount of space (number of logged in users) or time for strictly social activity could be considered abuse.

3. Oversight of Ventrilo - In general, Mat and Ang (Shyde and Lightfall/Anghuff) have the final say on what goes on in Ventrilo. Most ministers can take care of vent related issues as well, but whenever possible, Mat and/or Ang should be consulted when questions about Ventrilo arise.
Timeny
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III. Conflicts and Resolution

A. Handling Conflicts

1. Conflict is Inevitable - This is a complicated game and this guild is home to over 100 personalities. We like to think of CoD as a family. Even in your typical 2-5 member sized family, there will be times when not everyone sees eye to eye. Now multiply that out by over 100 people. The first step to dealing with guild conflicts is to acknowledge that such events are inevitable, and to be prepared for it.

a.) You WILL have disagreements with other people. Be prepared.

b.) Realize that the guild is committed to solving these issues anywhere it is possible to do so.

2. Keep your Cool - When you run into some sort of trouble with someone else in the guild, the number one thing to remember is that in the long run, how you handle yourself in such a situation is FAR more important than the actual circumstances of your momentary dispute. Don't react immediately, and remain calm and respectful in tone.

a.) Keep things in perspective. This is a game, you're here to have fun. It's not life and death, and most problems can be resolved peacefully.

b.) Try not to elevate situations. Being loud, brash, accusatory and "angry" never really accomplishes anything, it mainly hurts the guild as a whole, and it ALWAYS hurts your reputation.

c.) Think of the guild first, then yourself. The quickest way to go from being a "victim" of a situation to being the "villain" is to lash out, cause drama and hurt the guild.

d.) Timing is everything. Don't try to have a difficult conversation when you're extremely heated and the wound is fresh.

e.) Don't punish the innocent. In other words, don't leave an entire raid hanging and leave because you had a disagreement with one or two people. Doing so says, "Hey, my issue is more important than all of your time." It's just selfish to do, and seen as immature.

f.) We don't negotiate with terrorists or cry babies. Don't take a provocative stance such as "I won't raid because I'm mad" or /gquit expecting action from leadership as a result of your actions. Holding the well being of the guild "ransom" because you're upset isn't going to result in the desired effect, I can guarantee that.

3. Be Discrete and Mature - The guild leadership prefers that individual members make an attempt to discretely and maturely solve small conflicts wherever possible.

a.) Don't air conflicts publicly.

b.) Even if you're handling the situation yourself, make a minister or officer aware of the issue in a discrete way.


B. Resolving Conflicts

1. We are Here to Help - The ministry (and officer core) is committed to maintaining civility and harmony within the guild and will put in a great deal of effort to correct issues.

a.) Tell us what's on your mind! We can't read minds and we don't know about every situation that occurs in the guild. Send us (the ministry) a tell, an in game email, or an email on the forum.

b.) We're old pros at this! Believe it or not, most of us in the ministry have become very good at handling guild conflicts, even the most difficult kinds. We'll be as discrete and even handed as the situation calls for.

c.) If you're reasonable, we'll be reasonable. As long as you avoided causing damage to the guild and are making an attempt to conduct yourself maturely, we'll be empathetic to your situation. If however, you erupt/have a meltdown and damage the guild in the process, we'll be less likely to see things your way.

2. Don't Burn Bridges - We understand that occasionally, situations can't be resolved 100%. If you must leave try to leave gracefully; the WoW community is smaller than you think.

a.) One of the worst things you can do as a reaction to a conflict is to leave abruptly or on bad terms.

b.) Whether you know it or not, guild leaders consult one another from time to time. Pissing on one guild on your way out the door will hurt your chances of joining another quality guild.

c.) We generally don't like to reinvite people who have left, but it has happened, so don't slam the door if you decide to leave.
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